Connection, drift and improvement
How a work model helps a business inspect relationships and revise intended design.
Work rarely stands alone. A Workflow shows selected connections between Work Units, including connections across Work Modules. It is a view of work moving between defined units, not a container for process steps.
That connected view can help a business inspect hand-offs, dependencies and gaps without confusing a flow with the definition of the work itself.
Drift is a question to investigate
Evidence may show a difference between the declared model and observed activity. That difference is drift. Drift is not automatically an error, and it is not automatically a reason to rewrite the intended model. It is a prompt to ask what has changed, what still matters and whether the design should be revised.
The business can then decide whether to change structure, assignment, methods or supporting context. The reason for that decision should remain attached to the work, rather than disappearing when the work is reassigned or a tool changes.
Improvement is deliberate redesign
Improvement means reviewing the work's purpose, boundaries, ownership, method and result in light of evidence. It can be a small correction or a wider redesign. The model is intended to make those changes clearer, not to prescribe one universal cadence or outcome.